At Kick the Habit, we are committed to ensuring our customers are fully satisfied with their purchases. To that end, we have established a comprehensive refunds and returns policy designed to provide you with peace of mind when shopping with us.

Return Eligibility: You may return most items within 30 days of receipt for a full refund, provided that the items are unopened, unused, and in their original packaging. Items that do not meet these criteria will not be eligible for return.

Return Process: To initiate a return, please follow these steps:

  1. Contact our customer service team at info@kickthehabit.store within 30 days of receiving your order. Please include your order number and the reason for the return in your message.
  2. Our customer service representatives will provide you with a return authorization and any necessary instructions.
  3. Carefully package the items you wish to return to ensure they arrive at our facility in their original condition.
  4. Ship the return package to the address provided by our customer service team. Please retain a copy of the shipping receipt for your records.

Refund Processing: Once we receive your returned item, we will inspect it to confirm it meets our return criteria. Refunds will be processed within 7-10 business days of receipt. The refund will be issued to the original payment method used for the purchase.

Exclusions: Certain items may be excluded from our return policy. These exclusions will be clearly indicated in the product description on our website. If you have any questions regarding the eligibility of a specific item for return, please do not hesitate to contact our customer service team.

Final Notes: We appreciate your understanding of our refunds and returns policy. Your satisfaction is of utmost importance to us, and we are here to assist you in any way possible. If you have any further questions or concerns regarding your purchase, please reach out to our customer service team, who will be more than happy to assist you.

Thank you for choosing Kick the Habit, and we look forward to serving you again.